These Terms of Service (the “Terms”) govern your access to and use of the mobile games, websites, player-support channels, community features and related services provided by JOLLIFY OYUN YAZILIM VE PAZARLAMA A.Ş. (“Jollify Games”, “Jollify”, “we”, “us” or “our”) (collectively, the “Services”).
Please read these Terms and our Global Privacy Policy before using a Service. By installing, accessing or using a Service, you agree to these Terms. If you do not agree, do not install, access or use the Service.
If you are below the age of legal majority where you live, your parent or legal guardian must review and agree to these Terms with you. Nothing in these Terms limits rights that cannot lawfully be waived under the consumer laws of your habitual residence.
1. COMPANY INFORMATION AND CONTACT
The Services are provided by:
2. ELIGIBILITY AND AGE REQUIREMENTS
The Services are intended for a general audience and are not directed to children under 13. You must be at least 13 years old and meet any higher minimum age required in your country to create an account or use a feature that requires consent to personal-data processing. A particular Service may set a higher age requirement.
If you are under the age of legal majority, you represent that your parent or legal guardian has reviewed and agreed to these Terms and supervises your use. A parent or guardian who permits a minor to use the Services is responsible for the minor’s use to the extent permitted by law, including purchases made with a payment method the parent or guardian authorized the minor to use.
You must provide accurate age information and must not bypass age gates or parental controls. Depending on age, country and Service, Jollify may restrict chat, public profiles, personalized advertising, social features, notifications, purchases or other functions. We may request proportionate age or parental-consent verification where reasonably necessary or legally required.
If you believe a child under the applicable age is using a Service or has provided personal data without valid authorization, contact .
3. ACCOUNTS AND GUEST PROFILES
Some Services may be used through a guest profile; others may permit or require a registered account. You may create only accounts you are eligible to use and must provide accurate, current information.
You are responsible for protecting your credentials and device and for activity under your account to the extent it results from your acts or omissions. Do not sell, rent, gift, share or transfer an account, and do not access another person’s account without permission. Notify us promptly if you suspect unauthorized access.
An account and any associated player identifier, progress, virtual items or entitlements are personal to you. They are not property and may not be sold or transferred except where a Service expressly permits a feature-level transfer.
Guest profiles may depend on the local device or app-store environment. Uninstalling a game, resetting a device or changing devices may result in loss of guest progress if the Service does not provide a supported recovery method. Jollify will not be responsible for avoidable loss caused by failure to use an available account-linking or backup feature, except where liability cannot lawfully be excluded.
4. LIMITED LICENSE
Subject to these Terms, applicable app-store rules and your continuing compliance, Jollify grants you a personal, limited, revocable, non-exclusive, non-transferable and non-sublicensable license to download, install and use the applicable Service on authorized devices solely for your private, non-commercial entertainment.
The Services are licensed, not sold. Except for the limited license above, Jollify and its licensors retain all right, title and interest in the Services, including software, game mechanics and balance, characters, artwork, audio, text, designs, databases, trademarks and other intellectual property.
5. ACCEPTABLE USE
You must not, and must not assist another person to:
- use a Service for unlawful, commercial or unauthorized purposes;
- copy, reproduce, distribute, publicly perform, publicly display, sell, rent, sublicense or commercially exploit a Service or any protected part of it;
- reverse engineer, decompile, disassemble, translate, modify or create derivative works from a Service, except to the limited extent such restriction is prohibited by applicable law;
- use bots, scripts, macros, automation, cheats, exploits, unauthorized mods or software that intercepts, emulates or redirects communications or alters gameplay;
- access or attempt to access non-public systems, source code, accounts, data or networks without authorization;
- interfere with, overload, disrupt or circumvent security, access controls, anti-cheat systems or technical limitations;
- collect or scrape information about other players without authorization;
- impersonate another person or misrepresent affiliation;
- manipulate rankings, advertising impressions, referrals, reviews, purchases or game outcomes;
- exploit errors or vulnerabilities instead of reporting them responsibly;
- engage in fraud, money laundering, chargeback abuse or unauthorized trading of accounts or virtual items;
- harass, threaten, stalk, groom, exploit or endanger another person; or
- violate sanctions, export-control or other applicable law.
Jollify may use proportionate technical measures to detect and prevent prohibited conduct. Security research must not access another person’s data, degrade the Services or be used for extortion. Reports may be sent to .
6. USER CONTENT AND SOCIAL FEATURES
“User Content” means content a player submits, uploads, transmits or makes available through the Services, including usernames, profile content, messages, posts, images, feedback and reports. This section applies only where a Service offers the relevant feature.
You retain ownership of rights you hold in User Content. You grant Jollify a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, technically adapt, transmit, display and otherwise use User Content only as reasonably necessary to operate, secure, moderate, improve and provide the relevant Service. The license lasts while the content is available through the Service and for a reasonable period in backups, legal records and moderation evidence. Public promotional use outside the ordinary operation of the Service requires a separate lawful basis or permission where required.
You represent that you have the necessary rights to submit User Content and that it does not:
- infringe intellectual-property, privacy, publicity or other rights;
- contain illegal, pornographic, sexually exploitative, hateful, threatening, defamatory or grossly offensive material;
- disclose another person’s confidential information or personal data without authority;
- facilitate self-harm, child exploitation, terrorism, fraud or other serious harm;
- contain malware, spam, scams or unauthorized advertising; or
- violate these Terms, an in-game code of conduct or applicable law.
Social features may allow others to view, copy or report content. Do not disclose your real name, address, school, precise location, password, payment information or other sensitive information in public or with strangers.
Where a Service includes User Content or person-to-person communication, Jollify may provide tools to filter content, report content or conduct, block users and contact support. We may review, restrict, remove or preserve User Content and may restrict accounts where reasonably necessary to enforce these Terms, protect players, comply with law or operate the Service. We do not undertake to pre-screen every item and do not endorse User Content.
We aim to act on reports within a reasonable time according to severity. Where required by law or reasonably practicable, we will provide a reason for a material content or account decision and a means to request review. Repeated infringement or serious abuse may result in permanent termination.
7. INTELLECTUAL PROPERTY AND REPORTING INFRINGEMENT
Jollify’s names, logos, game titles, characters and other brand elements may not be used without written permission except as permitted by law.
If you believe content in a Service infringes your copyright or other intellectual-property right, send a notice to containing: identification of the protected work; identification and location of the allegedly infringing material; your contact details; a statement of good-faith belief; a statement that the information is accurate and that you are authorized to act; and your physical or electronic signature. We may request additional information reasonably needed to assess the notice.
We may remove material and take action against repeat infringers. A person who knowingly submits a materially false notice may be responsible for resulting loss under applicable law.
8. FEEDBACK
If you voluntarily provide ideas or suggestions about the Services, you grant Jollify a worldwide, perpetual, irrevocable, transferable, sublicensable and royalty-free right to use and exploit that feedback without restriction or compensation. Do not submit information you consider confidential or proprietary. This section does not transfer ownership of User Content governed by Section 6 or waive moral rights that cannot lawfully be waived.
9. VIRTUAL ITEMS AND VIRTUAL CURRENCY
Some Services may allow you to obtain virtual currency, cosmetic items, boosters, content, access rights or other virtual benefits (collectively, “Virtual Items”) through gameplay or purchase.
Virtual Items are limited contractual licenses to use designated digital content within the relevant Service. They are not money, deposits, securities or property; have no cash value outside the Service; and may not be redeemed for money or transferred except through a feature expressly provided by Jollify. Purchasing Virtual Items does not transfer intellectual-property ownership.
Before purchase, the Service or app store will display the product, real-money price, currency, applicable recurring period and material conditions. Where Virtual Currency is used, we will present information reasonably enabling players to understand the real-money cost of the package or transaction as required by applicable law.
Jollify may balance, modify or discontinue Virtual Items to maintain gameplay, security, legal compliance or Service viability. We will not make arbitrary changes that unlawfully deprive consumers of paid digital content. If a material paid feature is permanently withdrawn, remedies required by applicable consumer law remain available.
Unless law or applicable app-store rules provide otherwise, completed purchases are final and non-refundable. Statutory rights concerning defective digital content, unauthorized purchases, withdrawal, refunds and conformity are not excluded. Any waiver of a withdrawal right for immediately supplied digital content applies only where the legally required express consent and acknowledgment have been obtained.
Randomized rewards, if offered, will be presented in accordance with applicable age-rating, probability-disclosure and consumer-protection requirements. Minors must use available parental purchase controls and may not purchase without authorization.
10. SUBSCRIPTIONS
If a Service offers a subscription, the purchase screen will identify the subscription content, price, currency, billing period, free-trial duration if any, renewal terms and how to cancel.
Subscriptions purchased through Apple App Store or Google Play are billed and administered by the relevant store. Unless the purchase screen states otherwise, a subscription renews automatically for the stated period until auto-renewal is turned off in the store account settings. The store may charge the renewal price within the period stated in its rules.
You may turn off future renewal at any time through the applicable store settings. Cancellation generally takes effect at the end of the paid billing period; it does not retroactively cancel the current period unless law or store rules provide otherwise. Deleting the game or a Jollify account does not necessarily cancel an app-store subscription.
Free trials convert to paid subscriptions only as disclosed at enrollment. If a price changes, we or the store will provide the notice and obtain any acceptance required by law or platform rules. Refund requests are handled under applicable law and the rules of the store that processed the transaction.
11. ADVERTISING AND THIRD-PARTY SERVICES
Services may display contextual or, where lawfully enabled, personalized advertisements. Rewarded advertising will clearly indicate the offered in-game benefit and any material conditions. You must not use automation or manipulation to generate invalid advertising activity.
A Service may link to or integrate an app store, social network, login provider, advertising service, leaderboard or other third-party service. Third parties may impose their own terms and privacy policies. Jollify does not control their independent services and is not responsible for them except to the extent liability arises from Jollify’s own acts or cannot lawfully be excluded.
12. UPDATES, CHANGES AND SERVICE AVAILABILITY
We may update a Service to add or remove features, correct errors, improve security, rebalance gameplay, comply with law or address technical and commercial needs. Some updates may be required to continue using the Service.
We do not promise that every Service or feature will be available at all times or in every territory. Maintenance, outages, emergencies, third-party failures or events outside reasonable control may affect availability.
We may suspend or discontinue a Service. Where reasonably practicable and legally required, we will provide advance notice of permanent discontinuation and information about material effects on paid content or subscriptions. Mandatory consumer remedies remain unaffected.
13. SUSPENSION AND TERMINATION
You may stop using the Services at any time. If a Service supports accounts, you may request account deletion through the in-game process and the external method identified in the relevant app-store listing or Jollify website. Uninstalling a game does not by itself delete an account or cancel an app-store subscription.
Jollify may warn, restrict, suspend or terminate access where we reasonably believe that you violated these Terms, created risk or harm, used the Service fraudulently, infringed rights, failed to pay an amount lawfully due, or where action is necessary for security or legal compliance. We will consider the nature, seriousness, frequency and impact of the conduct.
Urgent or serious matters—including fraud, cheating, child-safety risks, credible threats, severe harassment, security compromise or illegal content—may result in immediate action without prior notice. In other cases, we may provide warning or an opportunity to correct the violation where appropriate.
Where required by law or reasonably practicable, we will state the principal reason for a material suspension or termination and provide a process to request review. We may retain limited enforcement records to prevent repeat abuse and protect the Services.
On termination, the license in Section 4 ends and access to account progress and Virtual Items may be lost. Sections intended by their nature to survive—including intellectual property, accrued payment obligations, dispute provisions, disclaimers and liability limits—will survive. Termination does not remove remedies that mandatory law provides for paid digital content.
14. ACCOUNT AND DATA DELETION
Account deletion is permanent after any disclosed cancellation period. It may delete or de-identify progress, profile information and User Content under Jollify’s control and may end access to Virtual Items. Some records may be retained for legal, tax, security, fraud-prevention and dispute purposes as explained in the Global Privacy Policy.
Before requesting deletion, cancel any subscription through the app store that manages it. We may use reasonable verification to protect accounts from unauthorized deletion. A player who changes their mind during a clearly disclosed pending-deletion period may cancel the request using the available method.
15. DISCLAIMERS
To the maximum extent permitted by applicable law, the Services are provided “as is” and “as available”. Jollify does not promise that a Service will be uninterrupted, error-free, completely secure or compatible with every device, or that all content or progress will always be available.
This disclaimer does not exclude statutory warranties, conformity obligations or other rights that cannot lawfully be waived. In particular, consumers may have mandatory remedies where paid digital content or a digital service is defective or does not conform to the contract.
16. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; willful misconduct or gross negligence where it cannot be limited; breach of obligations that cannot lawfully be excluded; or any other liability that applicable law prohibits us from limiting.
Subject to the paragraph above and to the maximum extent permitted by law, Jollify will not be liable for indirect, incidental, special or consequential loss, loss of profits, loss of business opportunity or loss of data that was not reasonably foreseeable when you accepted these Terms.
Subject to the exclusions above, Jollify’s aggregate liability arising from a Service during the 12 months preceding the event giving rise to the claim will not exceed the greater of: (a) the amount you paid to Jollify for that Service during that period; or (b) EUR 100 or its local-currency equivalent. This cap does not reduce any minimum recovery or remedy required by mandatory law.
You are responsible for maintaining reasonable device security and using available account-linking or backup features. We are not responsible for loss caused solely by your unauthorized modification, credential sharing or use of unsupported software, except where law provides otherwise.
17. INDEMNITY
To the extent permitted by law and excluding consumers where such an obligation would be unfair or unenforceable, you will indemnify Jollify against third-party claims and reasonable costs arising directly from your unlawful User Content, your intentional or material violation of these Terms, or your infringement of another person’s rights.
This obligation applies only to loss reasonably attributable to your conduct. Jollify will provide reasonable notice of a claim and control the defense, while considering your legitimate interests. You may not settle a claim imposing an obligation or admission on Jollify without our written consent. Nothing in this section requires you to indemnify Jollify for Jollify’s own negligence, unlawful conduct or breach.
18. CHANGES TO THESE TERMS
We may amend these Terms to reflect changes in law, the Services, technology, security or business operations. The updated Terms will state the revision date.
For material changes, we will provide reasonable advance or prominent notice through the Service, website or contact information available to us. Changes will apply prospectively from the stated effective date. If a material change requires consent under applicable law, we will request it. If you do not agree, you must stop using the affected Service and may close your account.
Non-material changes, such as corrections or clarifications that do not reduce your rights, may take effect when posted. Continued use after a validly notified effective date constitutes acceptance only to the extent permitted by applicable law.
19. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the Republic of Türkiye, excluding conflict-of-law rules, except that this choice does not deprive a consumer of mandatory protection available under the law of the country of the consumer’s habitual residence.
Subject to mandatory consumer-jurisdiction rules, the İstanbul Anadolu Courts and Enforcement Offices have jurisdiction. A consumer may bring proceedings in any court made available by mandatory law, including where applicable the courts of the consumer’s habitual residence. Nothing in these Terms requires a consumer to waive access to a regulator, consumer authority or small-claims procedure that cannot lawfully be waived.
Before filing a claim, you and Jollify are encouraged to send a written description of the dispute and requested resolution to the contact details in Section 1 and allow 30 days for an informal response. This does not suspend a limitation period unless applicable law provides otherwise and does not prevent urgent interim relief.
20. APP-STORE TERMS
Your use of a Service downloaded from an app store is also subject to that store’s applicable rules. These Terms are between you and Jollify, not the app store, except that the app store may have rights expressly stated below.
20.1. Apple App Store
If you obtained the Service through Apple’s App Store:
- Jollify, not Apple, is responsible for the Service and its content, maintenance and support, except as otherwise required by law.
- Your license is limited to use on Apple-branded products that you own or control and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, including any permitted Family Sharing or volume-purchase use.
- If the Service fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, as required by its rules. To the maximum extent permitted by law, Apple has no other warranty obligation.
- Jollify, not Apple, is responsible for addressing claims relating to product liability, legal or regulatory compliance, and consumer protection, and for investigating, defending and resolving third-party intellectual-property infringement claims concerning the Service.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as supporting terrorism and are not listed on a U.S. Government restricted-party list.
- You must comply with applicable third-party agreement terms when using the Service.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Apple-specific provisions against you upon your acceptance.
20.2. Google Play
If you obtained the Service through Google Play, your use and purchases are also governed by applicable Google Play terms. Google is not responsible for Jollify’s Service, content, maintenance or support except as stated in Google’s own terms or required by law.
21. EXPORT CONTROLS AND SANCTIONS
You may not use, export, re-export or transfer a Service in violation of applicable export-control, sanctions or trade laws. You represent that you are not prohibited from receiving the Service under applicable law.
22. GENERAL TERMS
22.1. Entire agreement
These Terms, the Global Privacy Policy, applicable purchase terms and any game-specific rules presented to you form the agreement concerning the Services. If a game-specific term conflicts with these Terms, the more specific term controls for that subject, except where it unlawfully reduces mandatory rights.
22.2. Severability
If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent or replaced by the minimum adjustment needed to make it enforceable. The remaining provisions continue in effect.
22.3. No waiver
Failure to enforce a provision is not a waiver. A waiver must be express and applies only to the matter stated.
22.4. Assignment
You may not assign these Terms without Jollify’s prior written consent. Jollify may assign them in connection with a merger, reorganization, financing, sale of business or assets, or by operation of law, provided that mandatory rights are not reduced.
22.5. Electronic records
Electronic communications, server logs, transaction records and other records may be used as evidence to the extent permitted by applicable procedural law. Nothing in these Terms makes Jollify’s records final, exclusive or immune from challenge.
22.6. Language
Translations may be provided for convenience and local compliance. Where law permits and versions conflict, the English version controls. This clause does not override a mandatory requirement that another language version prevail.
22.7. Force majeure
Neither party is responsible for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil disturbance, government action, widespread network or infrastructure failure, labor disruption, epidemic or major cyber incident, provided that the affected party takes reasonable steps to mitigate the effect. This section does not excuse payment already due or obligations that cannot lawfully be excluded.
23. CONTACT US
Questions, complaints and notices concerning these Terms may be sent to: